Why my payments are failing?

If you're encountering issues with payment processing, here are some common reasons to consider:

1. Expired or Canceled Credit Card: Ensure your card is valid and has not been canceled.
2. Insufficient Funds: Check that you have enough funds in your account at the time of the transaction.
3. Use of Unsupported Cards: We do not accept gift cards or prepaid cards for subscription payments.
4. Foreign Transaction Restrictions: Your card may not support transactions with foreign companies or may reject foreign transactions.
5. Recurring Billing Issues: Your card must accept online recurring billing.
6. Bank Declined Payment: Sometimes, payments are declined by the bank without specific reasons given to us.
7. Connection Timeout: Occasionally, there may be a timeout during the payment process between our payment provider and your bank.


If after checking these possibilities you are still unsure why your payments are not going through, we recommend contacting your bank or PayPal. They can provide more detailed insights into any issues related to your payment attempts. Additionally, if your payments begin to fail after an initial successful transaction, we will attempt the payment multiple times and keep you informed before any interruption to your subscription occurs.



Be sure to reach out to our Support if you need some extra help.
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