Two-Step Verification, also known as Multi-Factor Authentication (MFA), adds an extra layer of security to your account.
When you enable this feature, in addition to your password, you'll need to verify your identity through a verification link sent to your email address every time you log in.
How do I enable Two-Step Verification?
Navigate to Account Settings: Log into your account, go to the 'Security' section within your account settings.
Enable Two-Step Verification: Find the option for Two-Step Verification and toggle it on.
Important: Enabling this feature will log you out of all devices as a safety measure. You will need to log in again, verifying your identity via email.
What should I do before enabling Two-Step Verification?
Before enabling Two-Step Verification, ensure that your email address associated with the platform is active and accessible. This email will be used to send the verification link required for logging in, and not having access to it could prevent you from signing into your account.
What if I can't access my email?
If you're unable to access your email after enabling Two-Step Verification, you may be unable to log into your account. It's crucial to ensure your email address is always accessible. If you've lost access to your email, make sure to update your email in the Account Settings > Security before you enable the Two-Step Verification.
Why am I logged out from all devices upon enabling Two-Step Verification?
For your security, enabling Two-Step Verification logs you out from any device you are currently logged in on. This ensures that if someone had unauthorized access to your account, they would be removed immediately upon activation.
Can I disable Two-Step Verification?
Yes, you can disable Two-Step Verification at any time:
Go to Account Settings: Log in and navigate to the 'Security' section in your account settings.
Disable Two-Step Verification: Find the Two-Step Verification option and toggle it off.
For any further questions or assistance, please don't hesitate to contact our support team. We're here to help secure your experience on our platform.