How can I solve my log-in problem?

If you are experiencing unexpected login issues, here are several potential reasons:

  • Incorrect Platform: GuitarGym, SoundGym, and ToneGym have many visual similarities. Please ensure you are attempting to log in on the correct platform.
  • Incorrect Credentials: Double-check your username and password. Ensure that the Caps Lock key is off and that you are entering the correct characters.
  • Browser Issues: Try clearing your browser's cache and cookies, or try logging in from a different browser or device to see if the issue persists.
  • Account Status: Your account may be temporarily locked or inactive. This can happen after multiple unsuccessful login attempts or due to pending account verification processes.
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